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Void inspections and the cost of a second visit

The property is empty, accessible and will not be in that state again. Anything missed means going back.

Operations6 min read
Inspection priorities view for void property work

Void work is measured in days, and every day a property stands empty carries a cost. The inspection at the start of the void determines the works schedule.

That makes the void inspection unusually unforgiving: an incomplete record produces either a return journey or a works order that turns out to be wrong when the contractor arrives.

01

Inspect for the works order, not the report

The output of a void inspection is a schedule of work. Every observation should be specific enough that somebody can price and schedule it without seeing the property.

That is a higher bar than most inspection types require, and it is worth designing the template around explicitly.

  • Record location precisely enough to find it again
  • Capture measurements where work will be priced by area
  • Photograph every item that will become a work order
  • Note access constraints and services status

02

Capture the things only visible while empty

Behind furniture, under carpets, inside cupboards — a void is the only opportunity to record these without obstruction. Deferring them to a later visit means either an occupied property or a wasted opportunity.

03

Complete it in the property

Writing up afterwards is where voids lose time. Anything ambiguous in the notes becomes either a guess or a return journey, and both are more expensive than the minutes it would have taken to record properly on site.

Where this applies

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